Customer Reviews

We are passionate about delivering exceptional service and everyone in the team is committed to making sure each and every customer has a great experience. But please don't take our word for it, take a look at the latest reviews below: -

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Red Funnel have been awarded Trip Advisor's Certificate of Excellence for the past 5 years. This highlights our commitment to providing the best possible ferry travel experience.

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Customer reviews

    • Published:

    The service was great. My family enjoyed the trip and the food.

    • Published:

    I have been travelling with redfunnel and redjet for ten years. I have used all,modes of transport. I probably have made easily 150 round trips. In all honesty I would not fault them or there staff for any things.
    There is a positive drive in the company to improve and that is noticinle over the...

    • Published:

    The whole process once at the terminal seemed rather chaotic - both going and returning, with people, vehicles of all sizes and company vehicles seemingly all over the place. The outgoing journey was very busy and the accommodation limited and very noisy.
    OK - so we got there and we got back -...

    • Published:

    Ferry left earlier on return

    • Published:

    Efficient, friendlu and helpful service from beginning to end

    • Published:

    The assistance with disabled elderly mum was superb lift access and chair space at table. Space along side car allowed for easy access brilliant thank you.
    But only one disabled space at tables so first come first served made it difficult for others.

    • Published:

    Easy booking if no need to make amendments. Lovely staff at Ports and on ferry. If early very nice to be allowed onto earlier ferry crossing.

    • Published:

    Again, it was a very smooth, professional and friendly experience

    • Published:

    Polite and helpful staff throughout. Good service and good food. Used the Signature Lounge on our return journey which was very restful.

    • Published:

    Ferries are clean and comfortable and plenty of space to stretch your legs and look at the views. A quick embark made it an excellent day on the IOW

    • Published:

    Fair value for money, was only left disappointed by the fact they had run out of scrambled eggs for breakfast and was dished up a fried egg instead (just not my preference) but I had to ask why I couldn't have scrambled at the till only to be told there 'we run out'.

    Also, no tomato...

    • Published:

    Slick operation.

    • Published:

    I always travel with red funnel and I've never had a bad experience. Always helpful and friendly staff. I recommend 100%

    • Published:

    Easy straightforward trip to IOW

    • Published:

    The staff were fantastic and always on hand to help you out

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How to post a review

When you complete your return journey we will send you an email link inviting you to leave a review of our service. If you booked accommodation or purchased an event or an attraction ticket from us you can also leave a review of your experience. Feefo allows you to rate the service as Excellent, Good, Poor or Bad and leave a comment to which we'll respond.

To avoid bombarding regular travellers with emails, you won't receive a review request if you previously travelled within 30 days.